How do you address the demand fluctuations?
There are three basic production planning strategies that the company can choose from to address demand fluctuations. These are the (1) Chase Demand strategy, (2) Level Production strategy, and the (3) Mixed Strategy.
Strategy | Description | Demand Chase Strategy | Matches the production rate to the order or demand rate through the hiring and firing of employees as the order rate varies | Level Production Strategy | Maintains a stable workforce working at a constant production rate with the shortages and surpluses being absorbed by any of the following: • Changing the inventory levels • Allow order backlogs (commit to the customer that you will deliver the product (s) at a much later date) • Employ marketing strategies (e.g. promotional activities) | Mixed Strategy | The strategies here could include combination of any of the following: • Having a stable workforce but employ variable work hours (e.g., increase no. of shifts, flexible work schedules or overtime) • Subcontracting / outsourcing • Changing inventory levels
| Source: Dilworth, James B. Production and Operations Management: Manufacturing and Services . Fifth Edition. McGraw-Hill, Inc. 1993
What are the important considerations in selecting the production planning strategy?
Demand Chase StrategySpecific Methods
| Costs | Remarks | Hire additional workers as demand increases
| Employment costs for advertising, travel, interviewing, training, and others
Shift premium costs if additional shift is added
| Skilled workers may not be available when needed
| Layoff workers as demand decreases
| Cost of severance pay & increases in unemployment insurance costs
| The company must have adequate capital investment in equipment for the peak work force level
| Level Production StrategySpecific Methods
| Costs | Remarks | Produce in earlier period and hold until product is needed
| Cost of holding inventory
| Service operations cannot hold service inventory
| Offer to deliver the product or service later, when capacity is available
| Delay in receipt of revenue, at minimum; company may lose customers
| Manufacturing companies with perishable products often use this method
| Exert special marketing efforts to shift the demand to slack period
| Advertising costs, discounts, other promotional programs
| Exemplifies the inter-relationship
among functions within an organization
| Mixed StrategySpecific Methods
| Costs | Remarks | Work additional work hours without changing the workforce size
| Overtime premium pay
| The time available for maintenance work without interrupting production is reduced
| Staff for high production levels so that overtime is not necessary
| Excess personnel wages during period of slack demand
| Work force may be used for deferred maintenance during periods of low demand
| Subcontract work to outside firms
| Continuing company overhead; subcontractor's overhead and profits
| The capacity of other firms can be utilized, but there is less control of schedules and quality levels
| Revise make-or-buy decisions to purchase items when capacity is fully loaded
| Waste of company skills, tooling and equipment unutilized in slack periods
| These methods require capital investments sufficient for the peak production rate, that will be underutilized in slack periods
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How can you monitor effectiveness of your production plans?
The important considerations in monitoring the effectiveness of your production plan are shown below:
Systems and ProceduresConsideration | Present? | Remarks (if any) | Yes
| No
| • Is there a current documentation of production planning and control systems and procedures? Has this been communicated to all concerned?
| | | | • Does production planning and control have a formal monitoring system to maintain and update master scheduling records?
| | | | • Is there a system of coordination between sales forecasts to be prepared in sufficient detail so that these maybe readily translated to specific production plans?
| | | | Production PlanningConsideration | Present? | Remarks (if any) | Yes
| No
| | • Does production planning and control prepare a master production schedule with all the production assignments and time allocation?
| | | | • Do the production schedules permit adequate planning of purchases and inventory levels?
| | | | • Are there signs of significant lost time or low rate of worker productivity? Are the numbers of such orders appear to be significant?
| | | | Production ControlConsideration | Present? | Remarks (if any) | Yes
| No
| | • Can the status of any order or work in progress be readily determined?
| | | | • Do actual production levels deviate significantly in comparison with planned schedules?
| | | | • Do actual shipments of orders almost always occur according to schedule?
| | | | • Are essential production control records and reports maintained to cover current and future production loads?
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