物料收货标识及退货程序

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1.0 Purpose:
1.1 控制采购物料的收货,检查已收物料状态,将收货信息记入库存,在必要情况下取样送质检部测试。
To control the entry of procured materials at Receiving, inspect received materials, record receipts into inventory, and to provide samples to Quality Assurance for testing under necessary situation.
1.2 定义生成质检放行标签的方法并确保所有原材料的标签都能正确的张贴。
To define a method for generating  Quality Assurance Acceptance Labels and ensuring proper labeling for all incoming raw materials.
1.3 定义易燃品的收货程序。
To define the procedure for incoming flammable material handling.
1.4 定义仓库使用的物料退货流程。
To define the process utilized by the Warehouse to Return materials to the originating Supplier.
2.0 Scope:
2.1 本程序适用于控制所有采购物料的仓库收货。
This process applies to control all procured materials received at the warehouse.
2.2 本程序使用于控制所有客户退货的仓库收货。
This process applies to control all finished goods materials returned from customers received at the warehouse.
2.3 本程序适用于控制所有生产使用的易燃品的仓库收货。
This procedure applies to control all incoming flammable material for use in Production.
2.4 本程序适用于物料退货并返还供应商,以下是几种退货的来源:
This procedure applies to the return of materials and supplies to the Supplier. There are three different sources of returned materials:
•物料在收货检查时发现损坏。
Material Found Damaged Upon Receipt Inspection
•物料在进货检验时质检未能通过。
Material Fails Incoming Quality Inspection
•物料在生产过程中发现不适用。
Material Fails in Production
3.0 Responsibilities:
3.1 仓库人员负责对本程序进行维护并培训仓库操作员。
The Warehouse personnel shall have overall responsibility to maintain this procedure and to provide training to the warehouse operator.
3.2 仓库操作员负责按本程序进行操作。
Warehouse operators are responsible for following this procedure.
3.3 客户服务负责在客户退货前向客户提供退货单号并在SAP系统中生成一份客户投诉给相应部门。
Customer Service is responsible for the creation of an RCA in SAP to related Department  and providing a RMA number to the customer prior to material returns.
3.4 采购部负责在物料退货前从供应商处获取退货单号并随完整的发货申请单一同提供给仓库人员。
Purchasing Department is responsible for obtaining a return material authorization from the Supplier and provide this number to the Warehouse personnel along with a completed Shipping Request form prior to the material return.
4.0 Equipment:
4.1 SAP质量控制模块   
SAP QM Module.
4.2 手推车                        
Carts and hand trucks
4.3 平板液压车
Pallet Jack
4.4 条形码扫描枪
Barcoding scanning gun
5.0 Safety Precautions:
5.1 仓库人员须遵守Ablestik SHE 部门制定的安全规定。
Warehouse personnel must adhere to the safety guidelines set forth by the Ablestik SHE department.
5.2 在指定区域须佩带个人防护用具。
PPE must be worn if required in the area
5.3 发运化学品时须佩带安全眼镜和防酸碱手套。(在操作化学品前佩带手套,不要在开门时仍旧带手套)
When delivering chemicals, safety glasses and chemical resistant gloves must be worn. (Do not wear gloves when opening doors. Put them on before handling chemicals).
5.4 搬运时始终使用正确的提升方法。
Use proper lifting technique at all times.
5.5 当搬运玻璃容器时需使用搬运工具。
Use bottle carriers when transporting glass bottles.
5.6 易燃物料需存放在易燃品柜中。
Flammable materials are stored in a flammable storage cabinet.
5.7 腐蚀性物料需存放在腐蚀品柜中。
Corrodible materials are stored in a corrosive storage cabinet.
6.0 Definitions:
6.1 危险物料信息表
HMIS: Hazardous Material Information Sheet
6.2 进货质量检验
IQA: Incoming Quality Assurance
6.3 不合格品报告
NCMR: Nonconforming Material Report
6.4 采购定单       
P.O.:        Purchase Order
6.5 质量放行
QA: Quality Assurance
6.6 客户投诉
RCA: Request for Corrective Action
6.7 客户服务代表
CSR:         Customer Service Representative
6.8 物料评审委员会
MRB: Material Review Board
6.9 发货申请表
SRF: The Shipping Request Form.
6.10 分析报告
C of A: Certificate of Analysis。
6.11 符合性报告
C of C: Certificate of Conformance。
6.12 闪点,可燃性液体或固体所挥发的气体同空气相混合形成可燃混合物时的最低温度。闪点越低,物料的可燃性越高。
Flash Point:  Lowest temperature at which a liquid or solid gives off vapour in such a concentration that, when the vapour combines with air near the surface of the liquid or solid, a flammable mixture if formed.  Hence, the lower the flash point, the more flammable the material.
6.13 可燃性级数达到3级的物料闪点在37.8摄氏度以下。
Materials with a Flammability rating of 3 (Serious) has a flash point of below 100 degrees F.
6.14 可燃性级数达到5级的物料闪点在22.8摄氏度以下。
Materials with a Flammability rating of 4 (Severe) has a flash point of below 73 degrees F.
7.0 Instructions:
7.1.1 卸货安全准备
Unloading Security preparation.

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